What happens if my ISA is out sick or quits?

// The answer

This is a great question, because we never depend on one person. In fact, we are relying on our system, and we operate with a next man up mentality. Everyone that we have on our team is cross-trained and ready to go. Generally speaking, we usually have two to three people on your account at all times that know the ins and outs of your account. This way, there's never any downtime, and there's never any issues. Now, here's how we solve for the name challenge, because most people say, 'Well, what do your guys go by? What name do they go by?' All of our callers go by Alex. If someone's out sick, if something happens, or maybe the results aren't where they should be, we've got an entire team of inside sales reps that are ready to go. They're cross-trained on your specific business type, and they're ready to step in on your leads. God forbid someone gets sick or maybe they can't deliver, the next man up system is already in place and it works extremely well. This is going to help keep your pipeline from never going cold, from never being untouched, and ultimately help you get to the next level in your business.